Shipping policy
Order Processing
All orders are processed within 1–2 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or federal holidays.
In the event of high order volume, processing times may be extended. Customers will be notified if there is a significant delay affecting shipment schedules.
Shipping Method
Orders are shipped using standard ground shipping services within the United States. Shipping carriers may vary depending on destination, package size, and operational availability.
Shipping Time
Estimated delivery time for all orders is 5–8 business days after the order has been processed and dispatched.
Please note that delivery estimates are not guaranteed and may be affected by:
- Severe weather conditions
- Carrier delays
- Public holidays
- High shipping demand periods
- Incorrect or incomplete shipping information
Shipping Cost
Free standard shipping is provided on all orders shipped within the United States. No minimum purchase amount is required to qualify for free shipping.
Shipping Coverage
Shipping services are available to addresses within the United States. Delivery availability may vary for remote areas, Alaska, Hawaii, military addresses (APO/FPO), and U.S. territories.
Order Tracking
Once an order has been shipped, a shipping confirmation email containing tracking information will be sent to the customer. Tracking updates are provided by the shipping carrier and may require time to appear after dispatch.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout. Orders delayed, returned, or undeliverable due to incorrect address details may require additional processing time.
Lost, Delayed, or Damaged Shipments
If a shipment is lost, significantly delayed, or arrives damaged, customers should contact customer support within a reasonable timeframe after delivery or expected delivery date for assistance.
Investigation timelines may vary depending on the carrier’s policies and shipping circumstances.
Delivery Confirmation
Orders marked as delivered by the shipping carrier are considered fulfilled. Customers are encouraged to monitor tracking information and ensure secure delivery locations.
Changes or Cancellations
Requests to modify shipping details or cancel an order must be submitted before shipment confirmation. Once an order has been dispatched, changes may no longer be possible.